Information We Collect
Information You Provide to Us
We collect your personal information when you provide it to us, such as by purchasing products or Services from us; using or registering for our Services; leaving reviews or ratings of our products on our Sites; or when you contact or communicate with us. The personal information we collect directly from you may include your name, online usernames or account identifiers, postal address, zip code, email address, telephone number, gender, date of birth/age, and location information. We also collect certain categories of personal information from you in connection with specific interactions you have with us. For example:
When you create an account. If you choose to create an account on Homerunpet.com, we will collect your name, online usernames or other account identifiers, email address, postal address, zip code, shipping address, telephone number, payment information, and information about your orders, purchases, and shipments.
When you make a purchase. If you purchase goods or services from Homerunpet.com, we collect applicable payment information that you provide to facilitate the transaction, or that we need to fulfill your purchase. We also collect information such as your name and contact information in order to fulfill your orders, the process returns, and provide you with the services. We may collect information from your government identification in the event you would like to return or exchange a purchase made with us, in order to prevent fraudulent activity.
When you contact us. If you contact us via email, through Homerunpet.com, via social media, or if you choose to participate in a survey, contest, or promotion with us or our service providers, we may collect your email address, online usernames or other identifiers, telephone number, location, date of birth/age, a recording of your call, and other personal information you provide to us.
Automatically Collected Information
Like many businesses, we automatically collect information when you visit the Website, including:
technical information, including the Internet protocol ("IP") address used to connect your computer or other devices to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and language preferences. This information is all normally provided by your web browser, and we do not specifically request it;
information about your visit to the Website, including the full Uniform Resource Locators ("URL") clickstream to, through, and from the Website (including date and time); Products you viewed or searched for; page response times; download errors; length of visits to certain pages; videos watched; page interaction information (such as scrolling, clicks, and mouse-overs); and methods used to browse away from the page.
How We Use Your Information
Homerunpet may collect, use, retain, share, and store personal information collected from or about you for any of the following purposes:
To provide and improve our services. To provide you the services we offer on the Homerunpet platform and make the Homerunpet platform available to the public, communicate with you about your use of the Homerunpet platform, respond to your inquiries, provide troubleshooting, and for other customer service purposes.
To provide you personalized advertising, marketing, advocacy options, and other information we think may be of interest to you. To tailor the content and information that we may send or display to you in the Homerunpet platform, to suggest followers and content, to help others find your profile, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Homerunpet platform.
To perform business reporting, analysis, research, and promotions. To gather metrics to better understand how users access and use the Homerunpet platform; to evaluate and improve the Homerunpet platform, including the Ad Services and personalization, and to develop new products and services. To display interest-based advertising to you in the Homerunpet platform, to improve our advertising and measurement systems so we can show you relevant ads, to pre-fill forms in ads, and to measure the effectiveness and reach of ads and services. For marketing and promotional purposes, such as to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you, including information about third-party products and services.
To prevent fraud, comply with applicable law, protect our business, and other purposes. For example, we may use your name, contact information, and other personal information to protect the security or integrity of services and our business; to prevent fraudulent activity; to assist law enforcement; and/or to comply with our legal or regulatory obligations. We may also use and share aggregated or de-identified personal information for any purpose.
Retention of Personal Information
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.
We strive to maintain appropriate administrative, technical, and physical safeguards designed to protect the information collected by the Website. Unfortunately, the transmission of information via the Internet is not 100% secure.
It is important to note that if you use a computer or device that can be accessed by others, other people may be able to access unencrypted personal information. If you do not want your information to be available to others, exercise caution when using public computers or devices or when using any computer or device to which users unauthorized by you may have access.
We recommend that you take every precaution in protecting your personal information when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser. You should also be aware that names that you give your Wi-Fi-enabled devices, home networks, and services (also known as "friendly names") may be detectable by others outside your home, so you should not use Personal Information as part of your friendly names.
Homerunpet's services are directed at a general audience and are not targeted at children. We do not knowingly collect personal information from children. If we learn that we have collected personal information from an individual under age 13, we will use reasonable efforts to promptly remove such information. We do not knowingly sell or otherwise disclose the personal information of minors under the age of 16. If you believe that we may have information from a child, please contact us at email@example.com
Third Party and Social Media Linked Sites
How to Contact Us
will investigate your complaint and respond to you within a reasonable time.