Shipping Time (Business Days)
Contiguous United States
Once your order has shipped, you will receive an Order Tracking Number (OTN) via email or text message. You can use the number to track the status of your shipment. If you haven't received your OTN in 5 business days, please contact us at firstname.lastname@example.org and we’ll respond as early as possible.
- The product(s) ordered by you, the Customer, will be delivered to the address you provided at the time of your order. We will not ship to Post Office Boxes (P.O. Boxes), freight forwarders, warehouses, distribution centers, airports or hotels.
- We cannot ship to a different country than your billing address or the mailing address on your order - which is either your home address or business address.
- Only contiguous addresses are eligible for free shipping. Customers located in international supported countries for fulfillment and delivery such as US customers from Alaska, Hawaii, offshore territories and possessions should be aware of extra shipping charges.
- We are not responsible for delays caused by carriers that may also delay delivery times.
- - Incorrect shipping address;
- - Canceling items, combining orders or changing your shipping address; or
- - Carrier’s failure to deliver (e.g., blockage, civil commotions, riots, mobilization, strikes, lockouts, natural disaster outside human control - severe weather, plague or other epidemics, tornado, storm, hurricane - or any other cause beyond the seller's or carrier's control.)
- - Customs clearance procedures.